ticktock@velotime.cc 'The art of cycling'

PRIVACY STATEMENT.

 

Who we are

 

This is the privacy statement of Velotime.

 

This privacy statement explains how we collect and use personal information about you.

 

What personal information we collect:

 

We are primarily an online retail shop selling cycling related fashion items. In order to carry out the services we collect information from you in order to fulfill sales and keep you upto date of additions to our inventory, offers and sales.

 

We collect information during the sales process in order to process and ship your order.

 

How we use your personal information:

 

    Deliver goods

    Verify identity where this is required

    Communication by post, email or telephone

    Maintain records for warranty purposes

    Process financial transactions

    Prevent and detect crime, fraud or corruption

 

Who we share your personal information with:

 

We use Ecwid, a third party to process orders and we take payment via Paypal.

 

We use Mailchimp to send out newsletters and marketing material.

 

Retention of your personal information:

 

We consider that we need to keep records for five years for accounting purposes. Records will be deleted or destroyed after that time.

 

Your rights:

 

Access to your information - You have the right to request a copy of the personal information about you that we hold.

 

Deletion of your information - You have the right to ask us to delete personal information about you where:

 

    You consider that we no longer require the information for the purposes for which it was obtained.

    We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information below.

    You have validly objected to our use of your personal information – see Objecting to how we may use your information below.

    Our use of your personal information is contrary to law or our other legal obligations.

 

Objecting to how we may use your information – You have the right at any time to require us to stop using your personal information for our direct marketing purposes.  In addition, where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.

 

Restricting how we may use your information – In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where this is no longer a basis for using your personal information but you don’t want us to delete the data. Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest reasons to do so.

 

Automated processing – If we use our personal information on an automated basis to make decisions which significantly affect you, you have the right to ask that the decisions be reviewed by an individual to whom you may make representations and contest the decision.  This right only applies where we use your information with your consent or as part of a contractual relationship with you.

 

Withdrawing consent to using your information – Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose for which consent was given.

 

Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.

 

Changes to our privacy statement

 

We keep this privacy statement under regular review and will place any updates on this website.  Paper copies of the privacy statement may also be obtained by writing to the Velotime, 12 Carn Mor, Culbokie, Dingwall, IV7 8NA.

 

This privacy statement was last updated on 20 May 2018.

 

Contact information:

 

For further information, please contact Velotime, 12 Carn Mor, Culbokie, Dingwall, IV7 8NA.

 

Website – https://www.velotime.cc

 

For our newsletter we keep only the e-mail address you give us to correspond with you. You can unsubscribe from the newsletter via the newsletter at any time.

 

We do not pass on any details to third parties.

 

Please feel free to e-mail us with any data related questions.

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Thanks in advance.

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ticktock@velotime.cc
ticktock@velotime.cc